Consulting

At Bitam, we are committed to your success.

Our consultants are highly skilled representatives  focused on delivering a rapid, successful, and low cost BI deployment for your organization. Our experts are highly trained on our product line and have the necessary skills to implement complex  requirements in a variety of business settings. They will work with you to  understand, plan, design and implement the right BI solution to meet your needs.

Working collaboratively with our customers, we define the appropriate consulting engagement that will deliver the benefits both the end-users and IT department expect. No matter where in the process you are working, we assist you on your customization, upgrade or migration processes.
After thoroughly understanding the business objectives of our customers, we develop  a comprehensive project plan that covers planning, user requirements analysis, solution design and installation, implementation, and documentation for every key phase of the complete solution.

Planning In close collaboration with our customers,  consulting services begin with defining the project strategy and scope. Key players are also defined at this stage. With this information in hand, we prepare a detailed project plan with  tasks, including duration and resources, and submit it for the approval of both parties.

User Requirements Analysis Identifying all user requirements and evaluating their priorities are key tasks in designing a successful solution. This phase requires gaining familiarity with the users' environment by analyzing current reports, information systems, connectivity maps, and organizational charts. Once this is done, we continue with the definition of the project objectives, expectations, scope, and resources.

Once the user environment and the project scope have been determined, we work with key business sponsors to identify metrics, dimensions, and business rules to evaluate performance in their domain. We focus on how Bitam can improve information analysis
and propose a draft analytical model for approval.
Subsequently, we identify technical requirements and data base connectivity for data mapping. All of these tasks are included in the documentation we submit to your project sponsor.

Design and Installation After documenting the scope and requirements, we  begin our design phase. We use our product suite and perform thorough testing with customer data before installing the solution on site. Upon installation, we verify that the entire solution works in conformity with the design and requirements but most importantly, we ensure that the application meets or exceeds your business objectives to maximize your return on  investment. Once the installation is completed  and verified, we provide training to the IT department so technical management control can be transferred to the customer. Or, if the customer  prefers, control can remain with our technical support group.